Case Study at Care Innovations

Dr Michael Aratow, Chief Medical Information Officer at San Mateo Medical Center, is bringing leading edge innovation to medical practice at one of the Bay Area’s premier public hospitals. SMMC, like public hospitals across the country, is on the front lines of the opioid epidemic. SMMC included Firsthand’s VR pain relief software (Cool and Glow) as an integral part of their new comprehensive integrated pain program to help patients manage their pain with much less or even no drugs.Dr. Aratow states: “You want to have good patient satisfaction, you want to have improved costs, you want to have better outcomes, and you also want to have staff satisfaction. I think the metrics are aligning from what we’re seeing.”</p>